What exactly is CRM?
Customer Relationship Management (CRM) is usually a technology for taking care of all your company’s relationships and interactions with customers and prospective customers. The goal is simple: Strengthen enterprise associations. A CRM click here process assists corporations keep connected to consumers, streamline procedures, and improve profitability.
When men and women look at CRM, they usually confer with a CRM program or System, a tool that can help with Make contact with management, income management, efficiency, and more.